Supporting work · 2020–26

Relevant range, kept secondary.

Primary portfolio stays focused on five research cases. This archive holds useful supporting work without competing for recruiter attention.

Project Skyler · AI assistive audio interface

Journey mapping and Wizard-of-Oz testing with three participants; consent parser evaluated on 81 synthetic scenarios with 365 passing tests. Exploratory research continues.

Responsible AI

Medication Information Rapid Review

Screened and synthesized 12 social-listening studies from 528 initial records using PRISMA; cross-referenced findings with 500+ PubMed records for public-facing healthcare communication.

Evidence synthesis

Ylopo · Real-estate lead journey analysis

Supporting work on lead behavior, sales workflows, and CRM evidence in a real-estate technology context.

Product analytics

ICICI Bank · Mobile mortgage workflow testing

Usability testing across 30+ live workflows, journey mapping, data-entry issue diagnosis, and findings presented to regional sales leadership. Supported 40+ wealth clients and $2.5M in funded loans.

Usability + operations

Research foundation

MS Human–Computer Interaction and Design, Indiana University; PGDM Health Management, Welingkar Institute; BS Forensic Science, Amity University.

Cross-disciplinary

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Five strongest cases lead.